Privacy Policy
Last Updated: November 30, 2025
At Heartman, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines our practices in compliance with the Israeli Privacy Protection Law, 5741-1981 (including Amendment 13), and the Privacy Protection Regulations (Data Security), 5777-2017.
We collect the following types of information to provide our AI English tutoring service:
- Personal Information: Name, email address, and profile picture (via authentication providers like Clerk).
- Audio Data: Voice recordings captured during practice sessions for pronunciation analysis. These are processed in real-time and may be stored temporarily for feedback purposes.
- Usage Data: Information about how you interact with our service, including lesson progress, scores, and session duration.
- Technical Data: IP address, browser type, device information, and cookies.
We process your data for the following specific purposes:
- To provide and personalize the AI tutoring experience.
- To analyze pronunciation and provide feedback (using Azure AI Speech Services).
- To manage your account and track your learning progress.
- To improve our services and develop new features.
- To ensure the security and integrity of our platform.
- To comply with legal obligations.
In accordance with Israeli law, you have the following rights regarding your personal data:
- Right to Access: You may request to review the information we hold about you.
- Right to Rectification: You may request to correct any inaccurate or incomplete data.
- Right to Deletion (Right to be Forgotten): You may request the deletion of your personal information, subject to legal retention requirements.
- Right to Object: You may object to the processing of your data for direct marketing purposes.
To exercise these rights, please contact our Privacy Officer at: privacy@heartman.com
We implement robust information security measures in accordance with the Privacy Protection Regulations (Data Security), 5777-2017. These measures include encryption, access controls, secure protocols (HTTPS), and regular security assessments to protect your data from unauthorized access, alteration, or destruction.
We may share your data with trusted third-party service providers who assist us in operating our service. Some of these providers may be located outside of Israel (e.g., cloud infrastructure in the US or EU).
Key third-party processors include:
- Microsoft Azure: For cloud hosting and AI speech services.
- Clerk: For secure user authentication and identity management.
- Vercel Analytics: For analyzing website traffic and performance (privacy-friendly analytics).
We ensure that any international transfer of data complies with the Privacy Protection Regulations (Transfer of Data to Databases Abroad), ensuring adequate protection for your information.
We use cookies to enhance your browsing experience and analyze site traffic. You have the option to accept or decline non-essential cookies through our cookie consent banner. Essential cookies required for the site's functionality (e.g., login sessions) cannot be disabled.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@heartman.com
Address: Heartman Inc., Tel Aviv, Israel
